Outage Notifications

Our automated outage notifications and outage management system (OMS) rely on the contact information you provided on your account during power outages. To ensure accuracy, it is important to have up-to-date contact information associated with your account.

Have a change or need to add info to your account? Fill out the account information update form and we’ll update your account accordingly.

Powering a growing area

There is a lot of variety within a growing region. Homes, shops, restaurants, schools, and churches pop up all around, and when people who left the area years ago come back, they find themselves wondering if they have accidentally returned to the wrong place. They haven’t, it’s just different.

Some things stay the same amidst the changes that come with growth. The need for  electricity at all of these new places is one, and Cass County Electric Cooperative’s goal to provide reliable service is another. Not surprisingly, they go hand-in-hand, and it’s no coincidence.

Reporting an Outage

CCEC outage hotline: 701-356-4499 or 1-888-277-4424.

Load live outage viewer

It is important that each outage is reported. CCEC's automated outage reporting system helps us identify outages and respond to them quickly. With the Interactive Voice Response (IVR) system, members are able to call in and report an outage and give specific information.