Reporting an Outage

CCEC outage hotline: 701-356-4499 or 1-888-277-4424.

Load live outage viewer

It is important that each outage is reported. CCEC's automated outage reporting system helps us identify outages and respond to them quickly. With the Interactive Voice Response (IVR) system, members are able to call in and report an outage and give specific information.

Electrical Safety and Generators

When power lines are down, residents can restore energy to their homes or other structures by using another power source such as a portable generator. If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician.

Power Line Safety

Accidentally contacting a power line can be dangerous, and in some cases, even deadly. Cass County Electric wants to help our members stay safe around power lines.

Keep a safe distance

Whether you are playing outdoors with your children or working on landscaping projects, keep a safe distance from power lines and other equipment your co-op uses to get electricity to your home.

Always remember to:

How a Generator Works

The turbine is attached by a shaft to the turbogenerator. The generator has a giant magnet inside a stationary ring wrapped with a long wire. You can see the inside of the generator coil with all its wires in the picture on the right.