Operation Round Up

Frequently Asked Questions

Will the funds be used within our service area only?
The funds are used for projects in the areas and communities served by CCEC. Certain projects could conceivably benefit both members and non-members of CCEC.

Solar Panel Reservation Application

Panel production (energy) credit purchase options: Half and full panel output.

A full panel is projected to provide an average bill credit of approximately 10-45 kWh to your bill each month depending on the solar power production. As electric rates increase over time, so will the value of your monthly credit.

Billing Policies

When can I expect to receive my bill?
Most members and businesses residing in the Fargo/West Fargo area can expect to receive their bills by the 10th of the month. Most members in the rural service territory can expect to receive their bills around the 17th of the month.

When is my bill due?
Your bill is either due on the 20, 25 or 30 depending on the bill cycle in which your account falls. The due date is generally 10-15 days after your bill is generated.

Contact Us


Can't find what you are looking for or have another question?

Please use the form below and a CCEC representative will be in touch during regular business hours (Mon.-Fri. 7:30 a.m. to 4:30 p.m.).

If you are reporting a power outage, please call our outage hotline at 701-356-4499 or 888-277-4424. Outage lines may be busy. If you receive a busy message, please try calling again later. Outages can also be reported through the SmartHub mobile or web application. 

If you are reporting a hazardous or potentially hazardous issue or situation, please call 701-356-4400 or 911 as appropriate.